pkpk Privacy Policy

1 Policy Introduction

pkpk considers protecting the personal information of players in Myanmar a serious responsibility. This Privacy Policy ("Policy") explains in detail how your data is handled when you use the pkpk website (https://pkpk.wtf) and all related services.

By accessing our website, logging in with an account, or using our services, you are considered to have read and agreed to the terms of this Policy. If you do not agree with any part of the Policy, we ask that you stop using the pkpk website.

2 Types of Information We Collect

When you register an account and use services at pkpk, we may collect the following personal information —

2.1 Data You Provide Directly

• Name, date of birth, and data used to verify your age
• Email address
• Financial service details required to process payments (when depositing via KBZPay, Wave Money, or AYA Pay)
• Communication preferences

2.2 Data Collected Automatically

• IP address, browser type and version
• Device information (phone model, operating system)
• Time spent on the website and pages visited
• Data collected from cookies and similar tracking technologies

2.3 Data We Do Not Collect

We will never collect detailed financial information that is not required to provide our services (for example, full card numbers).

3 Purposes of Data Use

We use the data we collect only for the following purposes —

• Opening and verifying accounts, and continuing to provide services
• Handling deposit and withdrawal processes
• Verifying that users are 21+ and managing responsible gambling policies
• Improving the website and resolving issues
• Legal and compliance checks (including financial transaction monitoring)
• Providing 24/7 customer support
• Account security and fraud prevention

We will not sell your data to third parties for advertising purposes unrelated to our services.

4 Cookies and Tracking Technology

The pkpk website uses Cookies (browser-based data storage) technology. These technologies do the following —

4.1 Essential Cookies

These are Cookies required to keep your account login stable and to perform security checks. Disabling them may cause issues with logging in to the website.

4.2 Performance Cookies

Used to understand which pages users visit and for how long. This data helps improve the website.

4.3 Cookie Management

You can clear or restrict Cookies through your browser settings. However, if essential Cookies are disabled, some website functions may not work correctly.

5 Data Sharing and Third Parties

We do not sell, rent, or trade customer data to third parties. However, data may be shared in the following cases only, to provide our services —

• Financial service providers: Those who process payments such as KBZPay, Wave Money, and AYA Pay — for payment verification only
• Legal obligations: When we are required to disclose information in accordance with applicable laws
• Personal safety: When strictly necessary to protect the life or safety of players or the public
• Technology service providers: Those acting on behalf of pkpk for website hosting, cybersecurity, and IT support

All third-party service providers are bound by agreements that align with pkpk's data protection policies.

6 Data Security Measures

pkpk uses the following technical and administrative measures to protect your personal data —

• Protecting data transmission with SSL (Secure Socket Layer) encryption
• Access controls — only authorized staff may handle personal data
• Conducting regular cybersecurity audits
• Server-level protection and regular data backups
• Providing data protection training for staff

However, no method of data transmission over the internet or data storage can be guaranteed 100% secure. While we apply reasonable security measures, players also have a responsibility to keep their accounts secure.

7 Data Retention Period

We do not retain data longer than necessary. Retention periods are as follows —

• Active account data — retained until the account is closed
• Payment records — kept for a period in accordance with legal requirements
• Customer support communication records — for a period after the matter is resolved
• Cookie data — until the browser session ends or you clear it

Please note that if you request data deletion, some data may need to be retained for a period due to legal obligations.

8 Your Data Rights

Players at pkpk have the following rights regarding their personal data —

8.1 Right to Access

You can request to view what data we hold about you.

8.2 Right to Correction

You can request that incorrect data be corrected.

8.3 Right to Request Deletion

You can request deletion of data that is no longer needed for legal or service purposes.

8.4 Right to Request Restriction

In some cases, you can request that the processing of your data be restricted.

To exercise these rights, contact us at [email protected]. We provide 24/7 support and will respond in Myanmar language.

9 Protection of Minors

pkpk services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If you believe a person under 21 has submitted their data, please contact us immediately at [email protected] — we will delete that data right away.

10 Policy Changes

pkpk may update this Privacy Policy from time to time as needed. Any significant changes will be announced on the website in advance, and the "Last Updated" date at the top of this policy will be revised accordingly. Continued use of the website after an update is published will be considered acceptance of the revised policy.

We encourage you to review this policy regularly to stay informed of any changes.

11 Contact Us & Enquiries

For any questions regarding this Privacy Policy, you can reach the pkpk customer support team —

• Email: [email protected]
• Live Chat Support: 24/7 in Myanmar language

We are always ready to respond to your questions in Myanmar language, openly and transparently.